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Why CRM’s Fail

By | 2018-05-02T01:46:18-05:00 May 1st, 2018|Categories: Agent Blog|Tags: , , |

It’s no secret that adopting any enterprise application is a risk, and customer relationship management (CRM) systems are no exception. In fact, more than a decade of research by multiple analysts shows that 30-60% of CRM projects fail. Those CRM failure statistics put fear in the hearts of anyone in charge of CRM system success. [...]